Terms of Service

By using our counseling services, you agree to respect the confidentiality and privacy of others and to refrain from sharing sensitive information without permission. If you have any questions or would like to schedule a counseling session, please don’t hesitate to reach out to us. Your journey toward healing and personal growth begins here:

• Confidentiality: Your privacy is of utmost importance to us. All information shared during counseling sessions is strictly confidential and will not be disclosed to anyone without your explicit consent. In cases where disclosure is required by law or necessary to prevent harm to yourself or others we can disclose the information.

• Professionalism: Our counselors adhere to the highest standards of professional ethics and conduct. They are trained to listen empathetically, provide nonjudgmental support, and offer evidence-based interventions to help you address your challenges effectively.

• Client-Centered Approach: We believe in a client-centered approach to counseling, where you are the expert on your own life. Our counselors will identify your goals, explore your strengths, and develop personalized strategies to achieve positive outcomes.

• Scope of Practice: Our counselors are trained to address a wide range of issues, including anxiety, depression, relationship problems, and more. It’s important to note that counseling is not a substitute for medical or psychiatric treatment. If you require urgent medical attention or have complex mental health needs, we may refer you to appropriate resources or professionals.

• Appointment Scheduling: To schedule a counseling session, please contact our office or use our online booking system. We offer flexible appointment times to accommodate your schedule, and we strive to provide timely access to our services.

• Payment and Fees: We offer transparent pricing for our counseling services, with fees based on the duration of the session and the qualifications of the counselor. Payment is typically due at the time of service. We accept various forms of payment, including cash, credit/debit cards, and online transfers.

• Feedback and Follow-Up: Your feedback is important to us. We encourage you to communicate openly with your counselor about your experience and any concerns you may have. Additionally, we may conduct follow-up sessions to monitor your progress and make necessary adjustments.